![]() Knowing that the issue isn't anything on your end means you can forgo any troubleshooting.įinally, you can call your provider to ensure your modem supports your plan's speed or to see if there are plans or promotions that will be worth an upgrade, so you can get the speeds you need to have a stress-free day of work and play. The app will give you an estimated restoration time when there is one. Test your internet speed and the quality of your DSL, xDSL, cable, optical fiber or satellite broadband connection with our bandwidth and internet speed. The first thing I do when my Comcast Xfinity connection is acting flaky is open the Xfinity My Account app and look for any service issues. You can also check your provider's app or website for an outage. However, there are steps you can take to determine if that's the case or if there's another issue at fault. SpeedOf.Me is a broadband speed test that allows you to easily measure your actual Internet speed on all your devices like mobile, tablet, game console. It's a frustrating fact, but ISPs are allowed to throttle your connection speed. The answer isn't as easy as calling your internet service provider and informing them of the subpar service. ![]() CNET's Ry Crist has further tips on how to get better, faster Wi-Fi to help you get your network back to working as it should. It should actually just be called the speed number, because it tells you how fast data moves to you when you’re getting information. But one that you’re likely most interested in is the download number. Most of the time, this fixes any speed issues for me. When you test your connection using our free Internet Speed Test, you’ll see a few numbers pop upfor download, upload, ping and jitter. I recommend turning off your modem and wireless router, leaving them off for about 60 seconds, and then turning them back on. It does so by running multiple consecutive tests that analyze different aspects of your internet connection, namely ping (latency), download speed, and upload speed. Ry Crist/CNET What to do if your speed is slower than it should be An internet speed test measures the connection speed and quality of your connected device to the internet. There's potentially more than one reason your internet may be slow.
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